Customer Service at NELMAR
Customer satisfaction and loyalty remain the nucleus of NELMAR’s corporate philosophy. Supporting the highest quality tamper-evident security packaging with the best possible customer care has been our first priority since day one.
Our Customer Service and Account Management Teams consists of highly trained professionals. Accounts are assigned to a specific representative based on that person’s strengths and experience in the given industry, and less so on the geographical location of the account.
NELMAR also has a tracking mechanism in place for its Customer Service Department. Calls are logged to measure response time and to ensure excellent customer satisfaction. Our representatives are trained to be quickly responsive and to provide the best possible service to all clients. We understand the frustration involved with the automated answering systems used by many companies today, which is why you can expect to receive immediate attention every time you call.
To speak with a NELMAR representative, contact us at: 450.477.0001 ext.308, or toll free: 800.363.2283